Privacy Policy

Privacy Policy

Last Updated: August 16, 2026

At Solo Mart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or make a purchase through our online store.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

  • Full name

  • Delivery address

  • Email address

  • Phone number

  • Billing and order information

  • Payment-related information

  • Information you provide when contacting customer support

  • Device, browser, and website usage information

We only collect information that is reasonably necessary to operate our online store and provide our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Arrange delivery of purchased products

  • Confirm and communicate order details

  • Provide customer support

  • Process payments through applicable payment providers

  • Improve our website, products, and services

  • Prevent fraud, misuse, or unauthorized activity

  • Send promotional communications where permitted and where you have provided appropriate consent

  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers. Solo Mart does not intentionally store complete payment card details on its own systems.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and provide a better shopping experience.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing of Information

We may share necessary information with trusted third parties when required to operate our business, including:

  • Delivery and courier companies

  • Payment service providers

  • Product suppliers and fulfillment partners

  • Website and technology service providers

  • Customer support and analytics providers

  • Government authorities or legal entities when required by applicable law

We do not sell your personal information as a business practice.

6. Dropshipping and Order Fulfillment

Because Solo Mart operates using a dropshipping model, certain order information may need to be shared with suppliers and fulfillment partners so that your order can be processed and delivered.

Only information reasonably necessary for order fulfillment should be shared.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

9. Your Privacy Rights

Depending on applicable UAE law and your circumstances, you may have rights relating to your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the email address below.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization. If you believe that a child has provided personal information to us, please contact us so we can review and take appropriate action.

11. Third-Party Websites

Our website may contain links or integrations to third-party websites and services. Solo Mart is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policies of any third-party services you use.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable requirements.

Any updates will be posted on this page with a revised Last Updated date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Solo Mart
United Arab Emirates
Email: write4suliman@gmail.com